One Guest, One Folio
The guest folio contains room charges, F&B room postings, services, advances and payments in one place.
Resort Management ERP Software in Mumbai
Manage resort bookings, front office, room rack, housekeeping, rate calendar, night audit, restaurant POS, GST billing, guest website and reports from one connected ERP system. T3 Resort ERP keeps staff operations and guest bookings linked, so every reservation, folio, room status and payment stays visible in real time.
Why Resorts Need One Connected Operating System
Keep Booking, Stay, Room and Billing Work in Sync
Resort teams handle room bookings, guest arrivals, housekeeping, restaurant orders, payments and day closing at the same time. When these activities run in separate registers or disconnected tools, staff need to call each other for room status, payment status and guest details. T3 Resort ERP gives front office, housekeeping, F&B, finance and management teams one live operating view.
Disconnected Booking and Guest Details
When reservations, guest information and room availability are maintained separately, the front-office team may face booking conflicts and slower check-ins. T3 Resort ERP keeps every reservation, guest profile and room assignment connected.
Delayed Room and Housekeeping Updates
Front-office staff need to know whether a room is occupied, vacant, dirty, clean or ready for check-in. Live housekeeping updates reduce internal calls and help the team prepare rooms faster for arriving guests.
Separate POS, Payments and Day Closing
Restaurant orders, guest folios, GST invoices and payments should remain connected throughout the stay. T3 Resort ERP brings billing and night-audit information together for accurate settlement and daily management review.
Online Booking and Reservation Flow
Accept Website, Walk-in and OTA Bookings Without Double Entry
T3 Resort ERP supports bookings from the guest website, walk-in, phone and other sources such as MakeMyTrip, Booking.com, Agoda and Goibibo. The same reservation flow captures guest details, room type, stay dates, party size, booking source, advance amount and traveller information.
Know More from our ExpertLive Availability and Pricing
Guests and staff can check room availability by date and party size. Prices are selected night by night from the configured Rate Calendar.
Walk-in and Phone Booking
Staff can create bookings from Reservations or the front desk. Once saved, the booking appears immediately in the front desk and Stay View.
Traveller and ID Details
Store traveller name, age, gender, ID type, ID number and photo-ID upload. Website bookings can arrive with traveller details already filled.
Booking Source Badges
Display sources such as Website, MakeMyTrip, Booking.com, Agoda or Goibibo as badges, helping staff quickly identify where every booking originated.
Front Office Stay Management
Manage Check-in, Stay Changes and Checkout from One Folio
Once a reservation is confirmed, the front office can handle check-in, room allocation, stay changes, service charges, payments and checkout from the same guest record.
Check-in and Room Allocation
Open the reservation from arrivals, the room rack or Stay View, select an available room of the booked type and complete the guest check-in with proper front-office visibility.
- Arrival list access
- Room rack view
- Available room selection
- Guest check-in status
- Stay View connection
- Front desk visibility
Guest Portfolio
Maintain traveller cards with identification details and uploaded documents. Guest information stays connected with the reservation, stay record and final billing process.
- Traveller cards
- ID type and number
- Photo-ID upload
- Guest verification
- Authorised document access
- Linked stay history
Room Change, Upgrade and Extension
Move a guest to another room, upgrade the room type with the applicable rate difference or extend the stay after checking room availability.
- Room change handling
- Room type upgrade
- Rate difference capture
- Stay extension
- Availability check
- Updated folio record
Extra Charges and Payments
Post service and miscellaneous charges to the guest folio and record mid-stay payments. Restaurant and bar orders selected as Room are received directly from POS.
- Service charge posting
- Miscellaneous charges
- Mid-stay payment entry
- POS room posting
- Restaurant bill linking
- Live folio balance
Checkout and Final Bill
Review the complete folio, collect the outstanding balance, close the room, mark it dirty for housekeeping and generate the final GST tax invoice.
- Complete folio review
- Outstanding balance collection
- Room closure
- Housekeeping dirty status
- GST invoice generation
- Final stay settlement
Rates, Housekeeping and Night Audit Control
Control Daily Pricing, Room Readiness and Day Closing
Daily resort control depends on three areas working correctly: the rate calendar, room readiness and night audit. T3 Resort ERP connects these controls so the team knows what can be sold, what rate should apply and whether the business day is ready to close.
Controls Covered
- Rate Calendar Manage date-wise room rates individually or in bulk for selected dates, weekdays, weekends, or all days. Manual overrides take priority, while clearing a rate restores the automatic seasonal or base rate.
- Housekeeping Board Rooms are marked clean, dirty, inspected or out-of-order. Checkout automatically marks the room dirty, and out-of-order rooms are blocked from sale.
- Housekeeping Tasks Create cleaning, inspection, maintenance, turndown or deep-clean tasks with priority, assignee and notes. Staff can start and finish tasks from the board.
- Night Audit Before closing the day, the system checks occupancy, room and F&B revenue, payments, no-shows, due-outs and open F&B checks. The Day-End Report can be printed after closing.
Restaurant, Bar and Room Service POS
Run F&B Orders, Kitchen Tickets and Room Posting
The F&B POS handles restaurant, bar, takeaway and room-service orders. Staff can open a table, add items from the menu grid, fire the KOT to the right station and settle the bill by payment mode or charge it to an in-house guest room.
POS Controls Covered
- Outlet and Menu Setup Create restaurants or bars, menu categories, menu items, GST mode, service charge, stations and table zones.
- Table and Order Taking Green tables are free and red tables have open checks. Staff can open a table, add dishes, void lines and use search or category chips.
- KOT and Kitchen Display New items go to Kitchen, Bar, Tandoor or Dessert stations. KDS tickets move from Incoming to Preparing to Ready with prep timers.
- F&B Settlement Settle by Cash, Card, UPI, Bank Transfer, Complimentary or Room. Room settlement posts one F&B line to the guest folio.
- Guest QR Ordering Guests scan table QR codes, browse the menu and send items from their phone. Staff review the order and fire the KOT.
- Z-Report Outlet day close shows net sales, bills, covers, average ticket, voids, tender mix and item sales, with a warning if checks are still open.
Guest Billing, GST, Finance and Stores
Keep Guest Folios, Tax Invoices and Store Stock Connected
Billing and finance are connected with stay operations. Room charges, F&B posted to room, extra services, advances and payments stay on one folio. At checkout, the system closes the folio, assigns a GST tax invoice number and creates the ERP sales invoice against the guest customer account. This helps the resort team avoid separate billing work, missed service charges, manual GST calculation errors and disconnected finance entries. Store stock, procurement and movement history also remain linked so finance, front office and operations can work from the same updated data.
Stay to Folio
GST Invoice
Hotel Stores
Resort Finance Control
One connected flow for billing, tax and store inventory
GST Tax Invoice
Checkout generates a TI-series invoice with SAC codes, CGST/SGST split, tax summary and amount in words.
GST Rules
Room GST follows the tariff slab, while restaurant GST follows the outlet GST mode. Both can appear correctly on one invoice.
ERP Finance Documents
Each guest becomes a customer account. Checkout creates a sales invoice, while vendors, purchase orders and purchase invoices support resort procurement.
Kitchen and Hotel Inventory
Kitchen, Housekeeping, Minibar and Maintenance stores show stock on hand, par level, low badges, stock value and movement history.
Stock Movements
Staff can record In, Out and Waste movements with notes. New items begin with opening stock so the inventory trail remains complete.
Frequently Asked Questions
Common Questions About Resort ERP Software
Clear answers for resorts evaluating booking, front office, housekeeping, restaurant POS, GST billing, night audit and finance-connected ERP software.
Have a resort workflow question?
Share your current booking, front-office, housekeeping, POS or billing process with our solution team.
Talk to a Solution ConsultantWhat does T3 Resort ERP help manage?
T3 Resort ERP helps manage reservations, room rack, guest check-in, stay changes, housekeeping, rate calendar, restaurant and bar POS, room posting, GST billing, night audit, finance documents and resort store inventory.
Can website bookings connect with the resort ERP?
Yes. Website bookings can be connected with room availability, guest details, stay dates, room type, booking source and advance payment so the front office does not need to enter the same information again.
How does housekeeping work in the system?
Rooms can be marked clean, dirty, inspected or out-of-order. Checkout can automatically mark the room dirty, while housekeeping tasks can be created for cleaning, inspection, maintenance, turndown or deep-clean activities.
Can restaurant and bar bills be posted to a guest room?
Yes. Restaurant, bar, takeaway and room-service orders can be handled through POS. Bills can be settled by payment mode or posted to an in-house guest room as part of the guest folio.
Does checkout generate a GST tax invoice?
At checkout, the system can close the folio, calculate room and restaurant GST correctly, assign a GST tax invoice number and create the ERP sales invoice against the guest customer account.
What does night audit check before day closing?
Before closing the day, the system checks occupancy, room revenue, F&B revenue, payments, no-shows, due-outs and open F&B checks. The Day-End Report can be printed after closing.
