For an eatery Industry, customer experience is valued the most. With technology it becomes much easier and more efficient with online food ordering. Check out the blog post to find out more about this function and see what it looks like.
As more and better options available online, most of the people opting such facilities. Seeing the growing online food market in smaller cities and towns, restaurants and even food retail chains are also turning to the medium by tying up with various platforms. The online food market has huge potential, with 200 million internet users in India. There is consistent growth in metros, which contribute to 65 percent of our total traffic. With the increased internet and smartphone penetration, there is huge potential in the Tier-II and Tier-III cities as well. The younger generation mostly prefers using smartphone apps to order food online. Most of the online food orders are made in the 6 p.m. to 9 p.m. slot.
Many customers asked for a better planning functionality in to handle large amount of food orders in easiest way. The solution now includes Online Food Ordering, Cloud Telephony, CRM to keep track on orders from several restaurants, management of customers, delivery boys along with SMS notification functionality.
By using the Cloud Telephony, you can easily keep track on all inbound, outbound and missed calls of customers. It gives complete control over calls and can easily synchronize with CRM. Call recording and IVR of company for unanswered call comes with cloud telephony. It also provides automatic call routing within employees.
CRM includes management of Restaurants, Customers, Delivery boys and also orders placed by customers in very less time and user friendly manner. With this now you are ready to handle number of orders placed in different restaurants in relatively very less time with few clicks. Using T3 CRM now you can easily manage menu and sub menu of many restaurants along with their pricing. This CRM will allow to you to handle customers who place order in different restaurants and also provide automatic calculation for the orders placed by the customers.
By using this CRM, you can easily manage customer preferences in food and their complaints. Also SMS facility is available with the system.
T3 CRM comes with Mobile Compatibility. Users can also login through their Tab or Mobile and get the calls of the customers and place their order in very efficient manner.
Use T3 CRM to keep your Restaurant's phone ringing.