T3 Softwares

T3 CRM has a broad range of Helpdesk features which helps to manage and maintain a coordinal relationship between the client and company. With modules such as ticket generation and complaint management T3 CRM has a deep understanding of clients needs and requirements. T3 CRM also provides comprehensive service management schedule tracking so to provide an up-to-date view to the service management personal of a company.

Help Desk 

•  Direct Complain Ticket: Customer Can Directly register the complain form the website of the Organization
• Complain Ticket Escalation: Complain will be escalated up the hierarchy of the resolution is not met within the SLA. 
• Resolution for Knowledge Database: Support Executive can resolve customer complain by using  T3 CRM knowledge database that has been Generated Overtime from previous Complain resolution.
• Alerts: Customer will get Ticket registration Alerts via sms and email. 

Key features include:

• Comprehensive Complaint and Ticket management system.

• FAQ module to provide instant resolution to frequent problems.

• Service management schedule and tracking.

   For More Details Contact
   Rajesh Pillai
   91-9892937433
   This e-mail address is being protected from spambots. You need JavaScript enabled to view it